At Oriental Express we strive for prompt, efficient and courteous service to leave an impressionable mark on our customers. Whether you decide on collection or delivery, Oriental Express offers fast and dependable service as well as delicious food. Delivery out is not just about the food, it’s about the whole experience. Don’t hesitate, order an online takeaway right now!
Last order 39 mins before closing
5 Salisbury Pavement, Dawes Road
Frankly they desrve the wirst rating for constantly beeing nearly an hour late (normaly food arrives after Hungryhouse team interfares). Will stop ordering from them, as your dinner arrives at breakfast time.
The food didnt come. I have waited for three hours and kept calling the restaurant. The manager said it was coming. Apparently it was sent to someone else. The attitude of the restaurant is unacceptable, they blamed me for ordering from a third party ( hungry house) so they wont take care of me. They just simply do not care about their customers. It was the worst delivery experience i have ever had. Strongly oppose you to order from this restaurant. Highly not recommended
Waited 15min past expected delivery time rang up said they waiting for delivery driver said it would be 15min now its 2hours from order . Finally arrived food was excellent as ever just late.
45 mins late and food was below average
awful place!! order was supposed to take 45 mins, then an hour, then when I had to call them at an hour 15, he said they didnâ€™t have my order, then I quizzed him and they somehow found it....2 HOURS later, a bag of grim food turned up...DO NOT USE THESE GUYS, they donâ€™t care and by the looks of it, this happens to everyone.
food was terrible! I was sick all weekend. waited over 2 hours for my order and food was cold when I got it! never ordering from on this place again!
Really disappointed that they had no lychees so delivered me glazed bananas instead. Personally I chucked them in the bin which was a shame and felt like a waste of money. The noodles/ pad Thai was gorgeous
Food was sent without accompanying sauce and the restaurant refused to send it. Avoid at all cost! Food so dry, it's inedible. Sweet and Sour Chicken balls without sweet and sour sauce. Awful
The last time I'll ever order from this restaurant. Food was so appalling I threw it away. Curry was split with so much oil and i ordered Thai crackers not the white ones.
Shocking service tonight.... we ordered at 7.38 and had an adjusted delivery time of approx 8.30, we rung at 8.50 as the delivery hadn't arrived and negotiated 2 cans of drink for the delay. We have just now received the order at 9.15 but were made to go down to the ground floor (we are 3rd floor) as the delivery guy apparently couldn't leave his bike. Then to add insult to injury, our prawn crackers (paid for) were missed from the order!
Took over 2 hours to arrive!
food did not arrive
Favourite Chinese for over a year but got overcharged on bill for second time - Only a couple of pounds but still annoying.
Wonderful food. My friend wanted to try a new takeaway place and were surprised we hadn't seen or tried it before. Very good choice and customer service. the delivery was late by 30 min and they forgot my spring rolls but made up for it by coming back to send the spring rolls and added extra dumplings for my friend. The man on the phone had wonderful customer service skills. Will order again from there.
Always extremes - this time was absolute rubbish and nearly 90min to deliver after multiple calls. Don't get these guys.